In this episode, we sit down with Josh Lee, Co-founder and CEO of SeamlessMD, a leading platform helping hospitals guide patients through episodes of care. Josh shares his unique journey from medical school to founding a successful healthtech company selling into the complex hospital market. He pulls back the curtain on the realities of healthcare entrepreneurship, from securing those challenging first customers to building a high-performing team and navigating product strategy for scale. If you're interested in healthtech, B2B sales in healthcare, or the founder's path, this episode is packed with valuable insights.
Joshua Liu: https://www.linkedin.com/in/joshuapliu/
SeamlessMD: https://www.seamless.md/
(0:00:16) From medical school to founding SeamlessMD: Josh's unconventional journey.
(0:05:36) The challenges and realities of building a company in the healthcare space.
(0:06:17) The balance of luck and decision-making in startup success.
(0:07:35) Identifying and working with different types of hospital customers.
(0:10:40) The story and lessons learned from securing the very first hospital pilot.
(0:14:51) Key insights and strategies for effective startup hiring.
(0:15:53) Moving beyond traditional interviews: the value of practical assessments in hiring.
(0:18:47) SeamlessMD's platform approach and the decision to support multiple clinical areas.
(0:22:26) Why hospitals prefer a single platform over multiple point solutions.
(0:35:33) Raising capital: ensuring funding solves the right problems (not just lack of product-market fit).
(0:37:39) Achieving and maintaining product-market fit in a dynamic market.
(0:43:50) Competing with large incumbents like EMR systems.
(0:47:40) The role and potential of AI in healthcare and SeamlessMD's approach.
(0:39:30) Navigating work-life balance as a founder (work-life harmony).
(0:51:35) Final advice for aspiring healthcare entrepreneurs.
