Aug. 26, 2025

A surgeon's path to fixing healthcare - Ben Schwartz (Commons Clinic)

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A surgeon's path to fixing healthcare - Ben Schwartz (Commons Clinic)

In this episode, I sat down with Ben, an orthopedic surgeon who is making a significant career change after 17 years. He's moving away from his clinical practice to a leadership role at Commons Clinic, a company focused on value-based care. In our conversation, we explored his motivations for this major pivot, the frustrations of the traditional healthcare system, and his vision for a future that seamlessly blends technology with human-centric care.

Ben opened up about the "death by a thousand cuts" that he believes leads to physician burnout, highlighting issues like the tedious nature of EMRs and the complexities of regulations. He explained how his personal journey into entrepreneurship gave him a renewed sense of purpose, shifting his focus from treating one patient at a time to impacting healthcare on a broader scale. Our discussion also delved into the roles of AI and robotics in orthopedics, the challenges of implementing value-based care without "cherry-picking" patients, and the critical importance of shared decision-making in the patient-physician relationship.

This episode is for anyone curious about the future of healthcare, the reality of physician burnout, and the exciting intersection of technology and medicine.

0:07:48 - Ben's personal journey from being a surgeon to a leader in healthcare innovation. 00:11:27 - Ben shares what he'll miss most about being a surgeon and what he's happy to leave behind. 00:13:53 - We discuss if the entrepreneurial spirit is something you're born with or if it can be learned. 00:15:41 - Ben's thoughts on the future of arthritis treatments, beyond what's currently available. 00:18:50 - We talk about why so many doctors are burning out and how Ben managed to avoid it. 00:27:50 - The growing disconnect between doctors on the front lines and hospital administration. 00:30:00 - Ben reveals a major belief he's changed his mind on over the last few years. 00:41:18 - We explore the role of robotics and AI in the field of orthopedic surgery. 00:46:35 - Ben gives his take on a hot topic: Will AI replace doctors? 00:58:02 - We get into the complicated issue of patient liability in a "consumerized" healthcare system.

WEBVTT

00:00:02.350 --> 00:00:05.429
Hi, Ben. Thanks for joining us today. Yeah, thanks

00:00:05.429 --> 00:00:10.070
for having me. You're currently leaving clinical

00:00:10.070 --> 00:00:12.890
medicine behind and your stethoscope or your

00:00:12.890 --> 00:00:15.550
hammer, as you might call it in the ortho world.

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And you're joining as a leadership at Commons

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Clinic. Tell me about your path and how did you

00:00:23.710 --> 00:00:27.519
get here? Right. So yeah, I've been in practice

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for 17 years with paediatric surgery, joint replacement.

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So a lot of hammering and sawing and malleting

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things into place. Very typical standard career

00:00:38.200 --> 00:00:41.399
for probably the first at least 10, 11 years

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for that career. And then about six, seven years

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ago. got interested in entrepreneurship, healthcare

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technology, got involved in some value -based

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care stuff in my own practice, and just kind

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of got to the point of my career where I started

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to think about, you know, what's next? What's

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my legacy? Am I going to do this forever or is

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there something more to my career? And so I started

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doing some angel investing, some advising with

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some companies, started to build a network by

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posting stuff on LinkedIn just to kind of drive

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conversations, get in front of people I wouldn't

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otherwise get in front of. And that led me to

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a guy called Nick Aubin, who's the CEO and founder

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of Commons Clinic. And what Commons Clinic was

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doing and is still doing was trying to build

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value -based care models, tech forward models.

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of care, like a new care delivery model surfaced

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or revolving around MSK initially, but with the

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goal to do multi -specialty at some point. So

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I had come up with this, what I thought was a

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brilliant idea of arthritis centers of excellence,

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where you get high quality surgeons you try to

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work with instead of against insurance companies,

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you incorporate technology into what you're doing,

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you revolve around outpatient centers and ASCs.

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And so I wrote this white paper. I put together

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this slide deck, but I had no idea at the time,

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like, well, what do I do with this? I didn't

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know how to get in front of investors. I was

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a full -time practice. I didn't really have the

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time to, you know, kind of pursue it. And then

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came across Commons Clinic and it turned out

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that they were already doing or building what

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I had kind of envisioned. And so met Nick. made

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a small angel investment in their seed round.

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This was probably three or four years ago and

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just kept in contact with them through the years.

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We would touch base every so often, trade notes,

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just riff on value -based MSK. I started my own

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blog about two years ago, just to kind of share

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more long form thoughts. And a lot of it was

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in line with still what Commons was doing, not

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necessarily intentionally, but just because we're

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pretty aligned on the thought process. So Nick

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reached out to me a year ago, said, hey, would

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you consider bringing your blog under our banner?

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I said, sure. Along with that, started doing

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some ad hoc. clinical consulting with their team

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here and there. And that just kind of grew from

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there became kind of this organic thing of they

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seem to like me, I like them seem to be a good

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fit. And it really kind of became where I saw

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my career evolving to and in terms of what I

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want my impact to be, how can I have impact in

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a higher, broader scale, larger scale? And what

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do I find fulfilling and You know, 17 years is

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a very fulfilling career. I'm proud of what I

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did in orthopedic surgery. I feel like I'm leaving

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at the height of my career. And then I think

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that's important to me to, you know, not be running

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away from my clinical career, but to be running

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towards something that I think could be more

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impactful and as fulfilling, if not more fulfilling,

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depending on how successful we are. What do you

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think you'll miss the most about your clinical

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career and what are some things you won't miss?

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I think I'll miss the most, particularly with

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joint replacements. The big part of the reason

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I decided to go into hip and knee replacements

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was you're solving a problem. You see arthritis

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on an x -ray. Somebody comes in, they're debilitated

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by it. In the span of a whatever hour long operation,

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you cut it out. That said, the arthritis is gone.

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They can never get arthritis again. The recovery

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for some might be longer than others. You're

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really curing arthritis. It may be kind of crude,

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but it's the best we have, and it works pretty

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well. And so I like that concrete part of it.

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I like the fact that you can take somebody that's

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debilitated and really restore their quality

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of life. Orthopedics is not usually life -threatening

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things, but it is function. It's limb. And so

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taking somebody that came limping in your clinic

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in pain that can't... do whatever, play golf,

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play with their grandkids, play pickleball, work,

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whatever it is, and then you do surgery on them

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and two weeks later they come in and they're

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walking better, they're off crutches, they're

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getting their quality of life back. That's very

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satisfying, that part of the job is very satisfying,

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so I'll miss that. What I won't miss probably

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is really just the frustrations I think that

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have crept in for everybody. in healthcare on

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the front lines and EMR gets blamed a lot. That's

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a part of it. But I think it's really death by

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a thousand cuts. I think it's EMR, it's regulations,

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it's reimbursement, it's insurance issues, it's

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staffing issues on the front lines because there's

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turnover and because there's understaffing and

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there's cuts everywhere. And so those things

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over time kind of really add up. And there's

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always so much that... as I found out, I think

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you can do within the system. You know, people

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are trying, but you run up against so many roadblocks

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that it just seemed like the only way to really

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make any headway was to kind of, you know, step

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outside of that and take a role like Commons

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where you're really trying to build not from

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outside, but from a little bit of a different

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perspective. I mean, Commons are the people that

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started Commons, Nick, Aubyn and Paulo. are not

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outsiders. They come from healthcare. They're

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not physicians, but they built in healthcare

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before. So they're not outsiders. They understand

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the healthcare issues. You said as you were working

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as an orthopedic surgeon, you felt like you needed

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to do something different. And maybe I'm putting

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my experience in yours a little bit here. Tell

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me a bit more about what sparked that entrepreneurship

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curiosity and is that something you think is

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innate or is that something that can be learned?

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I think it's innate. I think it might be latent

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for a lot of people. You know, in healthcare,

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it's pretty prescriptive, right? You go to college,

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you go to medical school, you go to residency,

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you go to fellowship. I mean, that's the typical

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track that you go out into practice. So there's

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not a whole lot. in that process that's necessarily

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entrepreneurship focused. I think if you're in

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private practice, you are running a small business.

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So in a sense, you are an entrepreneur. I think

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even if you're employed, you are managing your

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schedule, you are managing your views, whatever

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it is. So there is some form of entrepreneurship

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involved in that. Um, so I think it's, it's innate

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in us, but it's latent. And I think you just

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have to kind of uncover that for me. It was getting

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to a point in my career where the day -to -day

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became, I don't want to say easy because it's

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never easy. The day -to -day became more predictable

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though. I kind of knew how to prepare for each

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day. I knew what I needed to do to be prepared

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for the OR. I needed, I knew what I needed to

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do to be prepared for clinic. And so that part

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of it kind of slowed down for me and it freed

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up more mental capacity to start thinking about.

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other things. And on top of that, I was experiencing

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things sort of in my own career on the day to

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day that I felt like, you know, this could be

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done better. And let me figure out, are there

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ways to do it? Are there people that are already

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trying to do that? And that kind of brought me

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to the entrepreneur world of where are the people

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that are trying to fix these problems? What are

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the solutions that they're trying to bring? Let's

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talk about arthritis a little bit more. So I'm

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a family physician. I see quite a few patients

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and I do my own joint injections. There's been

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a lot of advancements at the edges that really

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haven't taken hold in the medical community,

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you know, PRP and stem cells and back in the

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day, prolotherapy, which is kind of out of favor

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now. What are your thoughts on you know, what

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is next in terms of arthritis treatment? Is it

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just, and maybe you have a different brand name

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there, here it's Sinvisc or Neuvisc, which is

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hyaluronic acid, cortisone and joint replacement,

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and then Tylenol and Advil, is that kind of the,

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all we need to know about arthritis, and if not,

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what's more and what's the future of arthritis

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care? Yeah, I think that's still the tried and

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true are still a lot of it. We've tried all these

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things. We have how ironic acid here. It's not

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covered by some of the insurance companies because

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the data on it is is mixed at best. Still do

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a lot of cortisone shots, still do NSAIDs, although

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fewer and fewer patients are really candidates

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for NSAIDs for whatever reason. They're on blood

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thinners, they have gastric issues, they have

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liver or kidney issues, and arthroplasty. So

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we've thrown a lot of things at joints and arthritis,

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and not a lot of them had staying power for whatever

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reason. And joint replacements ultimately are,

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I think, the best, most predictable long -term

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cure, I think. Hopefully we can get better preventing

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arthritis. I don't think you can prevent all

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of it, but I think there are certain things that

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we can do to maybe decrease the incidence of

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arthritis. First of all, there's nerve stimulation

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or nerve blocks and things like that that are

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coming along as pain relieving types of procedures.

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There's always companies working on injectables

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or things that try to support cartilage. I don't

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think there's any that have made it past the

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trial phase that have gotten out into mainstream

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usage. I think we're getting better maybe with

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detecting arthritis earlier, whether it's through

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advanced MRI imaging or analyzing synovial fluid

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to see if there are markers of early joint breakdown

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that maybe you can intervene a little bit earlier.

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I think someday. We'll either have gene therapy

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where we'll rearrange your genes and you won't

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get arthritis at all. Or maybe we'll be able

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to 3D print cartilage on a joint or do better

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with cartilage restoration. We've tried those

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things. It's been a mixed success, but somebody

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that's got advanced arthritis is beyond that

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point. So will we someday be able to open somebody's

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knee up and just kind of 3D print a cartilage

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matrix or cartilage on the ends of the bone?

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Possibly. Maybe in my lifetime. maybe in my lifetime,

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we'll have gene therapy to kind of prevent arthritis

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in the first place. But I don't think there's

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anything on the immediate horizon that's going

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to take the place of joint replacement for the

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patient with advanced arthritis. It sounds like

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your transition out of clinical medicine was

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more inspired by finding something to run forward

00:11:12.179 --> 00:11:16.299
to, as you said. A lot of my colleagues and to

00:11:16.299 --> 00:11:19.519
an extent me myself, our transition is running

00:11:19.519 --> 00:11:23.460
away from clinical medicine. Why do you think

00:11:23.460 --> 00:11:27.899
physicians are burning out? And did you burn

00:11:27.899 --> 00:11:29.860
out? And if you did, what protected you from

00:11:29.860 --> 00:11:32.799
burning out? Yeah, I think there was definitely

00:11:32.799 --> 00:11:36.299
times where I had symptoms of burnout. I don't

00:11:36.299 --> 00:11:38.889
know that I ever like, you know, fully. burnt

00:11:38.889 --> 00:11:41.070
out, but there were definitely times where it

00:11:41.070 --> 00:11:43.129
felt like, you know, you would show up and you

00:11:43.129 --> 00:11:45.309
would do your job. You didn't feel like you were,

00:11:45.330 --> 00:11:47.909
you know, making the impact that you intended

00:11:47.909 --> 00:11:49.850
to make when you got into health care. And that

00:11:49.850 --> 00:11:52.710
can be very frustrating, very, very deflating,

00:11:53.070 --> 00:11:54.950
because this is a challenging job. It's a stressful

00:11:54.950 --> 00:11:57.149
job. You know, it's a job that you put a lot

00:11:57.149 --> 00:12:00.289
of your life into. And it's it's more than a

00:12:00.289 --> 00:12:04.220
job. I think it is a career that. isn't just

00:12:04.220 --> 00:12:07.960
a nine to five. So for me, it really was getting

00:12:07.960 --> 00:12:11.639
involved in the entrepreneurship and realizing

00:12:11.639 --> 00:12:14.960
that. I think some of the burnout or a lot of

00:12:14.960 --> 00:12:17.080
the burnout maybe comes from thinking that you're

00:12:17.080 --> 00:12:19.039
hopeless and helpless in a situation, right?

00:12:19.159 --> 00:12:20.759
There's just nothing you can do about it. You

00:12:20.759 --> 00:12:22.799
show up every day and these problems exist and

00:12:22.799 --> 00:12:24.460
you're kind of shouting into the void or bang

00:12:24.460 --> 00:12:26.919
your head up against the wall. And I think that

00:12:26.919 --> 00:12:29.059
more than anything can be extremely frustrating

00:12:29.059 --> 00:12:31.360
for people to feel like, you know, you have no

00:12:31.360 --> 00:12:33.840
agency, you have no ability to change anything

00:12:33.840 --> 00:12:37.159
and getting involved in entrepreneurship and

00:12:37.159 --> 00:12:40.769
being around people that Some are grifting, some

00:12:40.769 --> 00:12:42.509
are in it for the wrong reasons, but a lot of

00:12:42.509 --> 00:12:45.110
them aren't. And being around people that maybe

00:12:45.110 --> 00:12:47.309
don't always 100 % understand what the problems

00:12:47.309 --> 00:12:49.570
are, but have an earnest interest in trying to

00:12:49.570 --> 00:12:52.970
solve them was refreshing. And then taking what

00:12:52.970 --> 00:12:55.450
I had learned from being on the front lines,

00:12:55.610 --> 00:12:58.629
my front line experience and being able to translate

00:12:58.629 --> 00:13:00.210
that to people that were building in healthcare,

00:13:00.289 --> 00:13:03.950
but maybe didn't have a great grip on what was

00:13:03.950 --> 00:13:07.259
going on on the front lines was... was satisfying.

00:13:07.519 --> 00:13:09.379
It kind of showed me that there is light at the

00:13:09.379 --> 00:13:10.860
end of the tunnel. There is somebody out there

00:13:10.860 --> 00:13:13.639
like Nick Alban and Commons Clinic that are bringing

00:13:13.639 --> 00:13:16.240
high level, you know, get your get your hands

00:13:16.240 --> 00:13:19.779
dirty solutions to health care. And that was

00:13:19.779 --> 00:13:22.120
very satisfying to me building a network and

00:13:22.120 --> 00:13:24.720
community online, starting to write and really

00:13:24.720 --> 00:13:26.659
kind of express those opinions and then have

00:13:26.659 --> 00:13:29.220
it resonate with people. You know, all those

00:13:29.220 --> 00:13:34.690
things, I think. really helped me kind of stave

00:13:34.690 --> 00:13:39.169
off that burnout and gave me renewed hope. I

00:13:39.169 --> 00:13:41.769
think that's tough. I think it takes time. It

00:13:41.769 --> 00:13:44.450
takes some risk to put yourself out there or

00:13:44.450 --> 00:13:47.169
get involved in some of these things. And so

00:13:47.169 --> 00:13:49.610
I don't think it's necessarily easy for everybody.

00:13:49.610 --> 00:13:51.850
It wasn't easy for me. And so I think you kind

00:13:51.850 --> 00:13:54.389
of get trapped in this cycle that you don't feel

00:13:54.389 --> 00:13:56.789
like there's any way out of. I think that's why

00:13:56.789 --> 00:13:58.889
a lot of people in this day and age are kind

00:13:58.889 --> 00:14:02.419
of burning out. I think there's a light at the

00:14:02.419 --> 00:14:03.519
end of the tunnel. I think it's going to take

00:14:03.519 --> 00:14:07.200
some time. I think things are cyclical. So I'm

00:14:07.200 --> 00:14:10.159
hopeful that at some point, not just through

00:14:10.159 --> 00:14:12.799
Commons Clinic, but in general, things get better

00:14:12.799 --> 00:14:14.919
on the front lines for the people that are delivering

00:14:14.919 --> 00:14:16.559
the care. It's not just doctors, it's nurses,

00:14:16.799 --> 00:14:18.860
it's physical therapists, it's case managers.

00:14:19.539 --> 00:14:22.279
I think just about everybody that touches a patient

00:14:22.279 --> 00:14:26.950
has experienced that. What would 20 year old

00:14:26.950 --> 00:14:29.169
Ben think of where you are today both in terms

00:14:29.169 --> 00:14:31.250
of your personal life and your professional life?

00:14:32.629 --> 00:14:34.990
I Think a personal life he'd be pretty happy.

00:14:34.990 --> 00:14:37.129
I mean, look, I can't complain. I have a great

00:14:37.129 --> 00:14:40.389
family You know, I've had success in my career,

00:14:40.509 --> 00:14:42.129
you know, not just in clinical medicine But some

00:14:42.129 --> 00:14:43.750
of the things I've done, you know outside of

00:14:43.750 --> 00:14:46.929
it side gig wise. So, you know, I live a very

00:14:46.929 --> 00:14:50.429
good life And I've been very fortunate in that

00:14:50.429 --> 00:14:53.429
way. So I think he'd be happy with where he was

00:14:53.789 --> 00:14:57.549
Personally, I think professionally, I think it

00:14:57.549 --> 00:15:00.230
would depend. If he knew the journey it would

00:15:00.230 --> 00:15:02.850
take to get there, I think he'd be like, oh,

00:15:02.970 --> 00:15:05.870
that's going to be a journey, residency, and

00:15:05.870 --> 00:15:09.450
fellowship, and early in your career struggles,

00:15:09.590 --> 00:15:13.090
and then making that pivot towards more leadership,

00:15:13.190 --> 00:15:15.590
entrepreneur type of stuff. I think if you saw.

00:15:16.120 --> 00:15:19.559
the end result. You know, he would be pretty

00:15:19.559 --> 00:15:23.340
happy and hopefully proud of future Ben, because

00:15:23.340 --> 00:15:25.639
because I'm really excited about, you know, where

00:15:25.639 --> 00:15:30.159
I've been, but also where I'm going. I don't

00:15:30.159 --> 00:15:32.480
know if you have kids and if so, how old they

00:15:32.480 --> 00:15:35.899
are. How old are your kids? So I have two daughters,

00:15:36.120 --> 00:15:38.419
14, who will be in high school next year and

00:15:38.419 --> 00:15:41.740
12. Okay, I have two daughters, 12 and five.

00:15:42.879 --> 00:15:46.450
If your daughters came to you, And they said

00:15:46.450 --> 00:15:49.450
they would like to become an orthopedic surgeon.

00:15:49.769 --> 00:15:52.789
What would you what would your response be? Yeah,

00:15:52.830 --> 00:15:54.929
I'm not one of those doctors. I was like, I'm

00:15:54.929 --> 00:15:57.450
crazy. Don't go into, you know, health care or

00:15:57.450 --> 00:16:00.470
whatever. I mean, look at the core of it when

00:16:00.470 --> 00:16:02.549
you strip away all the stuff that that makes

00:16:02.549 --> 00:16:05.399
it less appealing. It's still. a great profession.

00:16:05.639 --> 00:16:07.940
Unfortunately, I think we've lost a lot of what

00:16:07.940 --> 00:16:11.559
makes being a doctor great. But I think at the

00:16:11.559 --> 00:16:12.919
core of it, it's still there and you still have

00:16:12.919 --> 00:16:15.019
those moments. Like I was saying before, when

00:16:15.019 --> 00:16:17.299
you take that person that could barely walk when

00:16:17.299 --> 00:16:20.159
you first met them, some of them are even in

00:16:20.159 --> 00:16:23.659
wheelchairs or on walkers and they come in and

00:16:23.659 --> 00:16:26.330
you've... change their lives and some of them

00:16:26.330 --> 00:16:29.149
will tell you, look you changed my life. That's

00:16:29.149 --> 00:16:31.769
extremely rewarding and I think that's as close

00:16:31.769 --> 00:16:35.529
to a superpower as you can get. It doesn't always

00:16:35.529 --> 00:16:38.370
like that, clearly, but I think when it is it's

00:16:38.370 --> 00:16:40.330
very rewarding. I think I wish those moments

00:16:40.330 --> 00:16:43.590
were more common than they are now. So I would

00:16:43.590 --> 00:16:47.049
never, my approach when it comes to that is do

00:16:47.049 --> 00:16:50.100
what you find fulfilling. I'm here to guide you.

00:16:50.200 --> 00:16:52.120
If you're interested in being orthopedic surgeon,

00:16:52.120 --> 00:16:55.460
they're with you. Every step of the way, I would

00:16:55.460 --> 00:16:59.220
never let my own experience dissuade them from

00:16:59.220 --> 00:17:01.580
doing it. I would guide them and share my experiences,

00:17:01.580 --> 00:17:04.880
but I would never tell them, don't do it because

00:17:04.880 --> 00:17:11.299
X, Y and Z. Yeah, I've been I think if you ask

00:17:11.299 --> 00:17:14.160
physicians within and I'm going to just crossing

00:17:14.160 --> 00:17:18.920
the. the eight -year mark out of post residency.

00:17:19.319 --> 00:17:21.140
If you ask physicians around the five, six -year

00:17:21.140 --> 00:17:24.099
mark post residency, they will all say, we would

00:17:24.099 --> 00:17:26.779
never want our kids to be physicians. And then

00:17:26.779 --> 00:17:28.660
as you get more experience about other fields

00:17:28.660 --> 00:17:31.420
and how things work, you tend to get a better

00:17:31.420 --> 00:17:35.119
appreciation of how strong of a factor that immediate

00:17:35.119 --> 00:17:39.039
reward we get from our patients is, and how rare

00:17:39.039 --> 00:17:42.140
it is in other fields and other jobs. It could

00:17:42.140 --> 00:17:44.579
be congratulated every day and multiple times

00:17:44.579 --> 00:17:47.700
a day. Yeah the grass is always greener and you

00:17:47.700 --> 00:17:49.380
know the highs can be very high and the lows

00:17:49.380 --> 00:17:54.160
can be very low. And yeah I think that that five

00:17:54.160 --> 00:17:56.400
to six year mark you know you kind of you're

00:17:56.400 --> 00:17:58.839
not wide -eyed anymore you're experienced and

00:17:58.839 --> 00:18:00.720
then I think you start to feel the weight of

00:18:00.720 --> 00:18:03.900
some of that but if you can get past that period

00:18:03.900 --> 00:18:06.940
I think you learn to be a little bit easier on

00:18:06.940 --> 00:18:10.539
yourself a little bit less perfectionistic and

00:18:10.539 --> 00:18:13.890
realize that you know, it's not always going

00:18:13.890 --> 00:18:16.150
to be perfect. But at the end of the day, if

00:18:16.150 --> 00:18:19.049
you're doing the best you can, and most patients

00:18:19.049 --> 00:18:23.410
are doing well, you know, then you, I think you

00:18:23.410 --> 00:18:25.390
have to resist the tendency to be too hard on

00:18:25.390 --> 00:18:31.349
yourself. Do you think you live a balanced life?

00:18:31.390 --> 00:18:33.289
And this is coming from someone who has no balance

00:18:33.289 --> 00:18:36.529
in his life. And it's like, it's not a good thing,

00:18:36.529 --> 00:18:40.009
right? Because I work too much and right. Yeah,

00:18:40.009 --> 00:18:43.509
and I'm programmed to just work, work, work.

00:18:44.549 --> 00:18:46.769
And it's hard to undo that programming. Do you

00:18:46.769 --> 00:18:49.369
think you have that kind of inherent drive to

00:18:49.369 --> 00:18:51.150
work all the time? And if so, how do you offset

00:18:51.150 --> 00:18:53.910
that? Yeah, I think I have the drive. I think

00:18:53.910 --> 00:18:58.730
a lot of doctors have that drive. And so I've

00:18:58.730 --> 00:19:01.049
tried to be mindful, like, you know, as a full

00:19:01.049 --> 00:19:03.509
time clinical practice, I basically had almost

00:19:03.509 --> 00:19:07.259
a full time like sidekick job, but my responsibility

00:19:07.259 --> 00:19:10.240
while I was in practice was always to my patients.

00:19:10.299 --> 00:19:13.440
They came first. And then this other stuff was

00:19:13.440 --> 00:19:16.359
after hours on weekends between surgeries at

00:19:16.359 --> 00:19:19.140
lunch, you know, whatever it was. And then you

00:19:19.140 --> 00:19:21.099
have to be careful about stripping away all your

00:19:21.099 --> 00:19:24.220
free time and finding that balance. I mean, I've

00:19:23.920 --> 00:19:27.740
found the side gig work to be fulfilling and

00:19:27.740 --> 00:19:30.299
I found it to be they talk about work -life harmony

00:19:30.299 --> 00:19:32.460
instead of work -life balance and that means

00:19:32.460 --> 00:19:33.799
that you know some of the stuff if you're working

00:19:33.799 --> 00:19:35.539
all the time is always that sort of in harmony

00:19:35.539 --> 00:19:39.519
with your your life and not you know just work

00:19:39.519 --> 00:19:41.119
work work all the time or doesn't feel like work

00:19:41.119 --> 00:19:46.940
work work all the time is less taxing but I definitely

00:19:46.940 --> 00:19:49.440
had to learn how to kind of pull back and say,

00:19:49.539 --> 00:19:52.200
you know, to things or OK, it's time to shut

00:19:52.200 --> 00:19:55.920
it off. It's family time. You know, it's time

00:19:55.920 --> 00:19:58.240
to get away from it, because I think that can

00:19:58.240 --> 00:20:00.400
also obviously lead to burnout if you're not,

00:20:00.400 --> 00:20:02.420
you know, take enough time just to kind of give

00:20:02.420 --> 00:20:07.700
yourself a break. There seems to be a growing

00:20:07.700 --> 00:20:11.400
divide between leadership and health care, especially

00:20:11.400 --> 00:20:15.160
in hospitals and health systems and frontline.

00:20:15.470 --> 00:20:19.150
physicians. What do you think is the reason for

00:20:19.150 --> 00:20:22.049
that divide? And if you could change one thing

00:20:22.049 --> 00:20:25.930
about both camps, what would you change? I think

00:20:25.930 --> 00:20:29.589
the divide in part is because there's just become

00:20:29.589 --> 00:20:33.069
so many layers within the hospital health system.

00:20:33.869 --> 00:20:36.470
My dad was a hospital administrator growing up.

00:20:36.470 --> 00:20:39.910
This was the 1980s and early 90s and things were

00:20:39.910 --> 00:20:42.130
different. back then, there weren't like these

00:20:42.130 --> 00:20:45.130
multiple layers between him as the administrator,

00:20:45.289 --> 00:20:48.710
the CEO of the hospital and the doctors. You

00:20:48.710 --> 00:20:50.789
know, there was a very close connection for better

00:20:50.789 --> 00:20:52.849
or worse, because some of them could be kind

00:20:52.849 --> 00:20:56.049
of tough, doctors could be kind of tough. But

00:20:56.049 --> 00:20:59.670
now I feel like we have so many layers between.

00:20:59.920 --> 00:21:02.319
like what happens on the front lines and in the

00:21:02.319 --> 00:21:05.099
C -suite, I wish, you know, CEOs and now you

00:21:05.099 --> 00:21:06.880
have these big hospitals and health systems where

00:21:06.880 --> 00:21:09.740
the CEO of the health system might be, you know,

00:21:09.859 --> 00:21:12.140
three towns over and never even comes to the

00:21:12.140 --> 00:21:14.440
community hospital and really has a great grasp

00:21:14.440 --> 00:21:18.220
of what goes on on the front lines. I wish administrators,

00:21:18.680 --> 00:21:20.200
you know, the people that really are at the top

00:21:20.200 --> 00:21:22.200
making the decisions, spent more time on the

00:21:22.200 --> 00:21:24.799
front lines to understand, you know, what the

00:21:24.799 --> 00:21:27.359
challenges are because you don't get that looking

00:21:27.359 --> 00:21:29.619
at. spreadsheets or sitting in meetings all day,

00:21:29.700 --> 00:21:31.700
you have to actually be in there experiencing

00:21:31.700 --> 00:21:35.839
it. Um, you know, I think from a physician perspective,

00:21:35.839 --> 00:21:39.259
I think we've now developed this muscle where

00:21:39.259 --> 00:21:42.640
it's automatic, like, um, conflict when we're

00:21:42.640 --> 00:21:45.779
dealing with administrators and understand they're

00:21:45.779 --> 00:21:47.420
part of it too. You know, they have boards that

00:21:47.420 --> 00:21:49.880
they're answering to the bottom line and, you

00:21:49.880 --> 00:21:52.079
know, they're, they're responsible for fiscal

00:21:52.079 --> 00:21:54.279
results and, and things like that. And some of

00:21:54.279 --> 00:21:55.500
the things are out of their control in terms

00:21:55.500 --> 00:21:58.299
of regulations that are coming down from, you

00:21:58.299 --> 00:22:00.509
know, the government, from Jayco, from the state,

00:22:00.569 --> 00:22:03.569
whatever it is. So I think there's a middle ground

00:22:03.569 --> 00:22:06.450
there to realize that maybe look at it from each

00:22:06.450 --> 00:22:08.529
other's perspective a little bit more to have

00:22:08.529 --> 00:22:13.049
better understanding. What's something you've

00:22:13.049 --> 00:22:15.509
changed your mind on in the past couple of years?

00:22:16.930 --> 00:22:18.829
I think probably the biggest thing is I was pretty

00:22:18.829 --> 00:22:24.160
skeptical about this whole, you know, whole body

00:22:24.160 --> 00:22:27.839
MRI and lab work and wellness and prevention

00:22:27.839 --> 00:22:31.220
Type of thing. I know that's that's snake oil.

00:22:31.220 --> 00:22:33.900
I think a lot of it still is but you know, I've

00:22:33.900 --> 00:22:38.400
come around on the idea of Done appropriately

00:22:38.400 --> 00:22:41.660
early detection and having you know This more

00:22:41.660 --> 00:22:43.720
comprehensive lab work and really a deep dive

00:22:43.720 --> 00:22:45.980
in your health once a year or once every five

00:22:45.980 --> 00:22:49.240
years or whatever it is does make some sense.

00:22:49.359 --> 00:22:51.900
I think there's still the key of separating the

00:22:51.900 --> 00:22:54.519
signal from the noise, not chasing every lab

00:22:54.519 --> 00:22:56.920
value that's slightly out of range or every incidental

00:22:56.920 --> 00:23:01.150
oma. But I do think that there is a place for

00:23:01.150 --> 00:23:04.309
moving upstream a little bit, doing a better

00:23:04.309 --> 00:23:07.690
job servicing these things. Here in the US, I

00:23:07.690 --> 00:23:09.990
think your primary care has just been so compressed

00:23:09.990 --> 00:23:12.430
because of poor reimbursement, because patients

00:23:12.430 --> 00:23:15.269
are so complicated these days, and because there's

00:23:15.269 --> 00:23:18.650
just not enough time to spend with people that

00:23:18.650 --> 00:23:22.170
we don't get as deep a dive as maybe we should

00:23:22.170 --> 00:23:24.710
into some of these things. And a lot of insurance

00:23:24.710 --> 00:23:27.119
companies may not necessarily pay for because

00:23:27.119 --> 00:23:28.779
they can't see the, you know, some actuaries

00:23:28.779 --> 00:23:31.019
telling them it's not worth it. So, yeah, this

00:23:31.019 --> 00:23:35.180
whole idea of prevention early detection, you

00:23:35.180 --> 00:23:40.480
know, I've started to come around on. And do

00:23:40.480 --> 00:23:43.779
you have any thoughts on how we deal with the

00:23:43.779 --> 00:23:48.559
primary pushback we get on whole body MRIs incidentalomas

00:23:48.559 --> 00:23:52.579
and how we deal with them? Do you think that

00:23:52.579 --> 00:23:55.359
is a valid concern or do you think it's you know,

00:23:55.359 --> 00:23:58.759
we are the guinea pig generation for longevity

00:23:58.759 --> 00:24:03.160
and more focus on preventive health. Yeah, I

00:24:03.160 --> 00:24:06.119
think it's it's totally legitimate concern because,

00:24:06.119 --> 00:24:08.200
you know, MRIs, you know, has taken on sort of

00:24:08.200 --> 00:24:12.960
this mythical quality in you know, among patients

00:24:12.960 --> 00:24:17.059
that MRI sees all and MRI sees a lot and that

00:24:17.059 --> 00:24:19.960
can be a bad thing sometimes and that, you know,

00:24:19.960 --> 00:24:21.660
it doesn't necessarily give you an answer. It

00:24:21.660 --> 00:24:23.200
may see something, but it doesn't necessarily

00:24:23.200 --> 00:24:25.420
tell you what it is. It tells you what it might

00:24:25.420 --> 00:24:27.119
be potentially, and then you have to go chasing

00:24:27.119 --> 00:24:30.559
it. So I think that's definitely a concern. Hopefully,

00:24:30.759 --> 00:24:34.200
as this becomes more commonplace, we'll do better

00:24:34.200 --> 00:24:36.339
and better at separating the signal from the

00:24:36.339 --> 00:24:40.160
noise with body MRI with, you know, comprehensive

00:24:40.160 --> 00:24:43.000
labs. testing, you know, the argument, and this

00:24:43.000 --> 00:24:45.500
is part of what kind of changed my mind on it,

00:24:45.779 --> 00:24:48.200
is that, you know, should we not take advantage

00:24:48.200 --> 00:24:50.980
of this because there's the possibility of, you

00:24:50.980 --> 00:24:53.799
know, instead of Lomas or chasing thing. No,

00:24:53.920 --> 00:24:55.960
I mean, I think there's still a place for hey,

00:24:56.000 --> 00:24:58.900
let's learn. Let's maybe do it better over time.

00:24:58.940 --> 00:25:00.880
I think we still have an obligation to make sure

00:25:00.880 --> 00:25:04.259
we're not causing harm by, you know, over testing

00:25:04.259 --> 00:25:06.400
or leading to more interventions and things like

00:25:06.400 --> 00:25:08.799
that. And I think that still is to be determined.

00:25:08.799 --> 00:25:10.480
But it doesn't mean that there's not a place

00:25:10.480 --> 00:25:16.319
for figuring that out. You know, value based

00:25:16.319 --> 00:25:20.380
care, in theory, sounds amazing, right? You pay

00:25:20.380 --> 00:25:25.779
for outcomes, you pay for helping patients long

00:25:25.779 --> 00:25:30.680
-term. We all know outcomes are mostly driven

00:25:30.680 --> 00:25:34.700
by socioeconomic status, by gender, by race,

00:25:35.460 --> 00:25:40.240
and healthcare maybe contributes 20 % to your

00:25:40.240 --> 00:25:43.960
outcomes. So how do we design a value -based

00:25:43.960 --> 00:25:48.059
system which, you know, isn't just, okay, I'll

00:25:48.059 --> 00:25:54.599
just take care of, you know, because that's the

00:25:54.599 --> 00:25:58.019
group that's more likely to do the best. And

00:25:58.019 --> 00:26:00.940
people who can afford the treatment I offer will

00:26:00.940 --> 00:26:03.859
more likely benefit from it. So how do we design

00:26:03.859 --> 00:26:05.980
a value -based care system which deals with the

00:26:05.980 --> 00:26:08.660
confining variable that people who have more

00:26:08.660 --> 00:26:11.920
money to afford the best treatments are likely

00:26:11.920 --> 00:26:15.970
to have the best outcomes? Yeah, so you're sort

00:26:15.970 --> 00:26:17.890
of hinting at cherry picking and lemon dropping,

00:26:17.970 --> 00:26:20.970
which is one of the biggest criticisms, valid

00:26:20.970 --> 00:26:23.549
criticisms of value -based care. You know, we

00:26:23.549 --> 00:26:30.069
went into the CMS BPCIA program, which was for

00:26:30.069 --> 00:26:32.450
hip and knee replacements. It was voluntary,

00:26:32.589 --> 00:26:34.670
but we felt like we were doing a good enough

00:26:34.670 --> 00:26:37.390
job taking care of those patients, that we would

00:26:37.390 --> 00:26:40.910
have success in the program, and we did. You

00:26:40.910 --> 00:26:43.799
know, I... Tried not to change too much of what

00:26:43.799 --> 00:26:46.119
I was doing because before we went into the program

00:26:46.119 --> 00:26:48.240
I tried to stay on top of you know what's the

00:26:48.240 --> 00:26:51.240
latest and greatest in terms of you know treatment

00:26:51.240 --> 00:26:53.480
and I'm doing things that are appropriate not

00:26:53.480 --> 00:26:56.789
sending people to nursing homes after surgery

00:26:56.789 --> 00:26:59.210
or rehabs after surgery, sending them home because

00:26:59.210 --> 00:27:01.789
the data showed that those places were associated

00:27:01.789 --> 00:27:03.549
with increased complications, higher readmission

00:27:03.549 --> 00:27:05.809
rates. The data showed that people most people

00:27:05.809 --> 00:27:08.670
were safer going home into their own environment

00:27:08.670 --> 00:27:11.470
and trying to eliminate some of those low value

00:27:11.470 --> 00:27:14.569
treatments that drove up costs. So, you know,

00:27:14.609 --> 00:27:17.900
we still. optimized patients for surgery. We

00:27:17.900 --> 00:27:20.259
didn't say, no, you can't have surgery. We said,

00:27:20.539 --> 00:27:22.119
you're going to have surgery, but let's do some

00:27:22.119 --> 00:27:23.839
things first to get you healthier. And I think

00:27:23.839 --> 00:27:26.140
that was a good thing to get people healthier

00:27:26.140 --> 00:27:29.319
before surgery and reduce their risk of complications.

00:27:29.400 --> 00:27:31.619
If they were able to get there, then we operated

00:27:31.619 --> 00:27:34.859
on them. I think. Going forward, there has to

00:27:34.859 --> 00:27:38.019
be more sophistication in terms of how you restratify

00:27:38.019 --> 00:27:42.380
things to make sure that you're not disincentivizing

00:27:42.380 --> 00:27:45.519
treatment for more complex populations. I mean,

00:27:45.559 --> 00:27:48.180
they seem to be able to do some form of restratification

00:27:48.180 --> 00:27:51.440
for Medicare Advantage here. So I don't see why

00:27:51.440 --> 00:27:55.250
we couldn't do that for other forms of. value

00:27:55.250 --> 00:27:57.509
based care. So I think we just have to be a little

00:27:57.509 --> 00:27:59.809
bit more sophisticated with our models doesn't

00:27:59.809 --> 00:28:02.190
mean we have to make them more complicated necessarily.

00:28:02.190 --> 00:28:05.269
I think we need to make them simpler, but also

00:28:05.269 --> 00:28:07.910
have a reasonable restratification mechanism.

00:28:09.789 --> 00:28:12.890
This is a somewhat different question, although

00:28:12.890 --> 00:28:15.549
I assume it's parallel. What are your thoughts

00:28:15.549 --> 00:28:20.940
on universal basic income? Yeah, that's not something

00:28:20.940 --> 00:28:23.940
I have spent a ton of time thinking about I think

00:28:23.940 --> 00:28:27.160
there's merits to a there's pros and cons on

00:28:27.160 --> 00:28:28.980
both sides I think it's something we'll hear

00:28:28.980 --> 00:28:32.740
more about you know, with AI, if AI is going

00:28:32.740 --> 00:28:35.019
to take everybody's job, there's no jobs left.

00:28:35.140 --> 00:28:38.240
How do people live? Is it through a universal

00:28:38.240 --> 00:28:42.539
basic income? I think having a certain standard

00:28:42.539 --> 00:28:44.839
of living for people, either you have to increase

00:28:44.839 --> 00:28:47.299
the minimum wage so that people that are working

00:28:47.299 --> 00:28:49.720
hard are able to live. I mean, you shouldn't

00:28:49.720 --> 00:28:52.799
work a 40 hour a week job or multiple jobs and

00:28:52.799 --> 00:28:55.039
still not be able to live. So whether that's

00:28:55.039 --> 00:28:57.740
increasing minimum wage or universal basic income,

00:28:57.799 --> 00:29:02.119
I think ultimately that lifts everybody up and

00:29:02.119 --> 00:29:06.019
ties back to the idea that healthcare is deeply

00:29:06.019 --> 00:29:09.480
tied into social factors and things like that.

00:29:09.559 --> 00:29:13.079
So if we can get people living better, that's

00:29:13.079 --> 00:29:14.759
the solution I don't think is talked about enough

00:29:14.759 --> 00:29:17.880
in terms of solving healthcare because we always

00:29:17.880 --> 00:29:20.779
talk about how America has this terrible healthcare

00:29:20.779 --> 00:29:23.759
system and the outcomes. It's not that the outcomes

00:29:23.759 --> 00:29:26.630
are bad, it's that there's so many social factors,

00:29:26.690 --> 00:29:31.109
your access to care, access to mental health

00:29:31.109 --> 00:29:35.069
resources, you know, access to income. So we

00:29:35.069 --> 00:29:37.250
don't have violent deaths, we don't have people

00:29:37.250 --> 00:29:41.049
that are kind of forced to make poor health choices,

00:29:41.049 --> 00:29:46.450
because that's really all they can do. Why did

00:29:46.450 --> 00:29:49.309
you do an MBA? And is it something you'd recommend

00:29:49.309 --> 00:29:53.380
to physicians? I did it because as I got more

00:29:53.380 --> 00:29:56.660
involved in the entrepreneurship, investing,

00:29:57.180 --> 00:29:59.279
and even in my practice, I became a part owner

00:29:59.279 --> 00:30:03.599
in a surgery center. We ended up pursuing a private

00:30:03.599 --> 00:30:06.579
equity sale of our practice. I wanted to understand

00:30:06.579 --> 00:30:10.259
the language of business better. I didn't expect

00:30:10.259 --> 00:30:13.140
to walk into a Fortune 500 company and take over,

00:30:13.180 --> 00:30:16.210
but it was more... What does that mean? What's

00:30:16.210 --> 00:30:19.069
a P and L statement? What are leadership types?

00:30:19.289 --> 00:30:21.309
What is marketing? What are market for you? All

00:30:21.309 --> 00:30:25.089
these things just to try to understand them better.

00:30:26.470 --> 00:30:29.390
I did an online MBA. It was self -paced. It was

00:30:29.390 --> 00:30:31.809
very reasonably priced. I wasn't going to spend

00:30:31.809 --> 00:30:35.480
six figures and take. six months to a year out

00:30:35.480 --> 00:30:38.500
of my practice to go do it. I worked it into

00:30:38.500 --> 00:30:40.599
my practice because it was self -paced and it

00:30:40.599 --> 00:30:43.240
was very recently priced and I got out of it

00:30:43.240 --> 00:30:45.400
what I wanted to get out of it. I think if you

00:30:45.400 --> 00:30:48.059
go into an MBA thinking that getting that degree

00:30:48.059 --> 00:30:50.460
is going to magically just open doors for you,

00:30:50.480 --> 00:30:55.589
I think that's a mistaken notion. I don't think

00:30:55.589 --> 00:30:58.150
it's necessarily going to pry open a bunch of

00:30:58.150 --> 00:31:00.670
doors. And I worry a little bit that, as you

00:31:00.670 --> 00:31:02.509
talked about, if you have doctors that are sort

00:31:02.509 --> 00:31:05.289
of running away, that they feel like an MBA is

00:31:05.289 --> 00:31:08.109
going to be a thing that gives them that landing

00:31:08.109 --> 00:31:09.930
spot. I don't think that that's necessarily the

00:31:09.930 --> 00:31:12.250
case. Now, if you go to a Harvard Business School,

00:31:12.369 --> 00:31:17.089
or you go to Stanford GSB, or at MIT, and you

00:31:17.089 --> 00:31:19.730
go to those programs. probably at least you can

00:31:19.730 --> 00:31:22.089
network. You'll have good networking opportunities.

00:31:22.150 --> 00:31:23.970
It might open some doors for you, but you're

00:31:23.970 --> 00:31:26.049
going to spend a lot of money, a lot of time

00:31:26.049 --> 00:31:30.150
doing that. How have your startup investments

00:31:30.150 --> 00:31:33.869
gone and what was your diligence thesis or criteria?

00:31:35.309 --> 00:31:40.309
So far, let's see, maybe four or five years into

00:31:40.309 --> 00:31:45.890
it, it's been a mixed bag. So I think I've had

00:31:45.890 --> 00:31:50.069
my first Official exit as an angel investor the

00:31:50.069 --> 00:31:53.650
company got acquired. I got nothing Because I

00:31:53.650 --> 00:31:57.690
was an early angel investor. They raised money

00:31:57.690 --> 00:32:00.470
Quite a bit of money and then had a significant

00:32:00.470 --> 00:32:04.789
down round I my shares I didn't put in more money

00:32:04.789 --> 00:32:06.829
So my preferred shares got converted to common

00:32:06.829 --> 00:32:09.890
stock and then once they sold because they were

00:32:09.890 --> 00:32:12.390
you know underwater with the waterfalls I ended

00:32:12.390 --> 00:32:15.730
up with nothing So it was an interesting experience,

00:32:15.730 --> 00:32:18.359
but that didn't do so well. I've had a couple

00:32:18.359 --> 00:32:22.799
of others that flamed out. So I think I've made

00:32:22.799 --> 00:32:26.619
10 investments so far. So one exit where I got

00:32:26.619 --> 00:32:29.259
nothing, two that folded, the rest are still

00:32:29.259 --> 00:32:32.359
going. And the ones that are still going seem

00:32:32.359 --> 00:32:34.359
to be doing fairly well. I have another company

00:32:34.359 --> 00:32:38.200
that looks like it's on the verge of being acquired.

00:32:38.279 --> 00:32:41.329
And I probably will see. uh some return on investment

00:32:41.329 --> 00:32:44.269
and that was that'll be my first win i also so

00:32:44.269 --> 00:32:47.509
i got some stock options i wrote articles for

00:32:47.509 --> 00:32:50.980
doximity so doximity um has the op -med fellows

00:32:50.980 --> 00:32:53.119
program and i wrote a series of articles for

00:32:53.119 --> 00:32:55.339
them and they paid you in stock options and i

00:32:55.339 --> 00:32:57.859
was fortunate enough to get my stock options

00:32:57.859 --> 00:33:00.440
right before doximity went public and they were

00:33:00.440 --> 00:33:02.880
kind enough to double the stock options for us

00:33:02.880 --> 00:33:05.160
right before it went public so yeah it wasn't

00:33:05.160 --> 00:33:07.559
a huge amount of money but it was um it was a

00:33:07.559 --> 00:33:11.940
decent win and then i did some advising for uh

00:33:11.940 --> 00:33:15.480
another company that's well known in the digital

00:33:15.480 --> 00:33:19.000
health MSK space that will probably go public,

00:33:19.000 --> 00:33:21.519
I would guess, in the next year or two. I got

00:33:21.519 --> 00:33:24.579
some stock options or some options for doing

00:33:24.579 --> 00:33:26.720
that consulting work, and I exercise those options.

00:33:26.740 --> 00:33:31.599
And they've had a couple of buybacks, so to speak.

00:33:32.000 --> 00:33:33.380
And so I've been able to cash in some of those.

00:33:34.160 --> 00:33:37.099
So I guess I've had more success with my advisor

00:33:37.099 --> 00:33:39.380
shares than I have with my direct angel investments

00:33:39.380 --> 00:33:44.910
so far. And what was your criteria for the startups

00:33:44.910 --> 00:33:48.349
you picked? Yeah, the criteria was initially,

00:33:48.849 --> 00:33:51.970
is it something I feel like I can add value to

00:33:51.970 --> 00:33:55.950
and learn from, was initially my criteria. And

00:33:55.950 --> 00:33:58.289
then the criteria kind of became, was it something

00:33:58.289 --> 00:34:02.289
I believe in that's fixing a real problem? And

00:34:02.289 --> 00:34:05.609
then the criteria kind of became, do I believe

00:34:05.609 --> 00:34:09.530
in this founder? Does this person seem to have

00:34:09.530 --> 00:34:12.070
a clearer vision? Do they seem to be driven?

00:34:13.110 --> 00:34:15.070
So then it became kind of a combination of those

00:34:15.070 --> 00:34:17.449
things. So more of a gut feel. I can't tell you,

00:34:17.449 --> 00:34:21.630
I did a lot of high level VC level due diligence.

00:34:22.150 --> 00:34:25.130
And I never put in a ton of money. I kind of

00:34:25.130 --> 00:34:27.449
spread it out, small investments here or there.

00:34:27.489 --> 00:34:34.550
But it was just a really gut feel. What is something

00:34:34.550 --> 00:34:38.110
technical? Builders get wrong about healthcare.

00:34:40.030 --> 00:34:42.170
There's a lot in healthcare. I think from the

00:34:42.170 --> 00:34:45.550
outside and I think you'd probably agree that

00:34:45.550 --> 00:34:48.769
seems intuitive from the outside, but when you're

00:34:48.769 --> 00:34:50.610
in it, it's sort of counterintuitive and you

00:34:50.610 --> 00:34:54.489
don't understand like somebody was. tweeting

00:34:54.489 --> 00:34:58.210
recently about being frustrated about being on

00:34:58.210 --> 00:35:00.170
the wait list to be seen at a specialty clinic

00:35:00.170 --> 00:35:02.030
and their appointment was a couple of months

00:35:02.030 --> 00:35:04.849
out and they asked to be on a wait list for the

00:35:04.849 --> 00:35:06.610
appointment and then they happened to call up

00:35:06.610 --> 00:35:09.030
about something else and happened to just ask

00:35:09.030 --> 00:35:12.150
the person they talked to and were able to get

00:35:12.150 --> 00:35:14.429
in the next day. So it's like, how is this broken

00:35:14.429 --> 00:35:16.230
that they have this wait list and I've been on

00:35:16.230 --> 00:35:17.769
this wait list for two months. I just happened

00:35:17.769 --> 00:35:20.210
to randomly call up and got in the next day.

00:35:21.389 --> 00:35:25.010
And the reality is that scheduling is very complex

00:35:25.010 --> 00:35:26.510
and it seems like it's an easy thing to have

00:35:26.510 --> 00:35:28.110
a wait list somebody you know something opens

00:35:28.110 --> 00:35:29.449
up and somebody's going to get off the wait list

00:35:29.449 --> 00:35:32.030
but there's so much that goes on behind the scenes

00:35:32.030 --> 00:35:34.730
in terms of how you manage you know clinic appointments

00:35:34.730 --> 00:35:36.309
and somebody can't send their appointment the

00:35:36.309 --> 00:35:38.230
last minute and then having to somebody having

00:35:38.230 --> 00:35:39.949
to go through the wait list and call people and

00:35:39.949 --> 00:35:41.570
maybe the first three people you call don't pick

00:35:41.570 --> 00:35:43.909
up or they can't come in and now that person

00:35:43.909 --> 00:35:46.829
who's probably doing five other jobs is now having

00:35:46.829 --> 00:35:49.909
to spend time doing that, as opposed to it's

00:35:49.909 --> 00:35:51.989
just easier if somebody calls up that day and

00:35:51.989 --> 00:35:54.030
an appointment pops up that day. It's just easier

00:35:54.030 --> 00:35:56.510
to slot that person in than go through, you know,

00:35:56.670 --> 00:35:59.329
track down a wait list. Things like that. I mean,

00:35:59.329 --> 00:36:01.030
I think there's things that happen behind the

00:36:01.030 --> 00:36:04.710
scenes that are more complex and seem more straightforward

00:36:04.710 --> 00:36:06.610
from the outside. But then when you're in it

00:36:06.610 --> 00:36:08.289
and you've experienced, you realize there are

00:36:08.289 --> 00:36:09.909
things that maybe you're not considering that

00:36:09.909 --> 00:36:12.329
make it more complex. I'm not saying that's right.

00:36:12.449 --> 00:36:14.210
I'm not saying there aren't ways to make it less

00:36:14.210 --> 00:36:16.969
complex. But as it exists now, I think there's

00:36:16.969 --> 00:36:19.010
a complexity to even some of the things that

00:36:19.010 --> 00:36:22.269
seem really straightforward that people don't

00:36:22.269 --> 00:36:24.010
necessarily understand. A lot of it has to do

00:36:24.010 --> 00:36:27.130
with workflows of back office functions and things

00:36:27.130 --> 00:36:33.840
like that. What is the role of robotics and AI

00:36:33.840 --> 00:36:36.380
in ortho and what are you excited about for the

00:36:36.380 --> 00:36:40.059
future of ortho? So we've had a lot of robotics

00:36:40.059 --> 00:36:44.059
in ortho. I call it the robot wars And so there's

00:36:44.059 --> 00:36:46.019
robotic hip into your placement. That's really

00:36:46.019 --> 00:36:49.030
taken off. It's become more and more prevalent

00:36:49.030 --> 00:36:51.829
and I've done that in my career. If you look

00:36:51.829 --> 00:36:54.210
at the data, you know, the data isn't quite there

00:36:54.210 --> 00:36:56.809
yet in terms of superiority of robotics and like

00:36:56.809 --> 00:36:58.570
a lot of things in healthcare you have your camps,

00:36:58.869 --> 00:37:00.690
you know, people in robotic camp that say it's

00:37:00.690 --> 00:37:02.369
clearly better and people in non -robotic camp

00:37:02.369 --> 00:37:04.349
that say it's not and it's too expensive and

00:37:04.349 --> 00:37:07.210
it's, you know, blindly trusting technology.

00:37:07.869 --> 00:37:10.849
I think The potential is certainly there. I think

00:37:10.849 --> 00:37:12.610
we have to get more sophisticated with it. I

00:37:12.610 --> 00:37:14.889
think we have to learn how to use the robot better

00:37:14.889 --> 00:37:17.690
as a tool. So I think, you know, now the robots

00:37:17.690 --> 00:37:20.110
have been around for I think 10 years at least

00:37:20.110 --> 00:37:21.809
and we're gathering more data and we can look

00:37:21.809 --> 00:37:24.269
at that data and we can become better with the

00:37:24.269 --> 00:37:28.110
robots based on what we're data that we're gathering.

00:37:28.409 --> 00:37:30.769
And I think robotics will continue to. become

00:37:30.769 --> 00:37:32.570
higher and higher yield and eventually be proven

00:37:32.570 --> 00:37:36.690
to be superior probably to non -robotics. So

00:37:36.690 --> 00:37:39.269
I think AI will help us get there by taking in

00:37:39.269 --> 00:37:41.550
large amounts of data, unstructured data, structured

00:37:41.550 --> 00:37:44.190
data, you know, parsing through it and helping

00:37:44.190 --> 00:37:47.590
us figure out how best to use the robots and

00:37:47.590 --> 00:37:50.519
really personalize care. I think that's part

00:37:50.519 --> 00:37:53.099
of the challenge that we have particularly in

00:37:53.099 --> 00:37:55.820
hip and knee replacements is classically you're

00:37:55.820 --> 00:37:57.960
taught to kind of do it the same for everybody.

00:37:58.099 --> 00:38:00.139
But in reality, people's anatomy is different.

00:38:00.440 --> 00:38:02.300
We just don't know how it's different from one

00:38:02.300 --> 00:38:04.559
person to the next and how you tailor it from

00:38:04.559 --> 00:38:06.000
one person to the next. So you kind of treat

00:38:06.000 --> 00:38:08.059
everybody the same way. And you're going to capture

00:38:08.059 --> 00:38:12.800
80%, 90%, 75 % of people doing it the same for

00:38:12.800 --> 00:38:14.860
everybody. But you're going to have that 10 %

00:38:14.860 --> 00:38:18.800
to 20 % who don't need the standard hip or knee

00:38:18.800 --> 00:38:20.780
replacement needs something a little bit different.

00:38:20.820 --> 00:38:22.920
And we just don't have great tools to identify

00:38:22.920 --> 00:38:24.500
who those people are. And then even if we do

00:38:24.500 --> 00:38:26.659
identify them, what they do need. So I think

00:38:26.659 --> 00:38:29.820
robotics and AI are going to help us there. I

00:38:29.820 --> 00:38:32.500
think the other big thing with AI is being able

00:38:32.500 --> 00:38:35.940
to tailor non -surgical treatment or figure out

00:38:35.940 --> 00:38:39.260
what the best treatment is for that particular

00:38:39.260 --> 00:38:41.860
individual and be a little bit more personalized

00:38:41.860 --> 00:38:48.820
in terms of our treatments. Do you think AI will

00:38:48.820 --> 00:38:51.699
replace the family physician? And then do you

00:38:51.699 --> 00:38:54.019
think AI will replace the orthopedic surgeon?

00:38:54.500 --> 00:38:56.559
And if it does, which one will happen first?

00:38:57.739 --> 00:39:02.139
That's the hot button topic. I think the AI models

00:39:02.139 --> 00:39:04.260
will get better and better. It's very hard right

00:39:04.260 --> 00:39:08.380
now to, I think, parse through what's real and

00:39:08.380 --> 00:39:11.519
what's hype in terms of you pass USMLE or you

00:39:11.519 --> 00:39:14.300
pass this test, you pass that test. Well, I think

00:39:14.300 --> 00:39:17.840
people overestimate how much the sort of the

00:39:17.840 --> 00:39:20.699
diagnosis issue plays into things in health care.

00:39:20.820 --> 00:39:23.559
At least for orthopedics, the diagnosis isn't

00:39:23.559 --> 00:39:28.539
usually all that confusing or the diagnosis part

00:39:28.539 --> 00:39:30.820
of it isn't necessarily the hard part of it.

00:39:31.039 --> 00:39:34.199
The hard part of it is talking through the patient

00:39:34.199 --> 00:39:36.619
what the problem is, what the solutions are,

00:39:36.980 --> 00:39:39.980
choosing the right solution. what to do if the

00:39:39.980 --> 00:39:42.099
patient chooses a low value solution, what to

00:39:42.099 --> 00:39:44.440
do if the patient doesn't, you know, agree with

00:39:44.440 --> 00:39:46.380
the treatment recommendation. And I'm not sure

00:39:46.380 --> 00:39:48.940
that that's, you know, is that something AI is

00:39:48.940 --> 00:39:51.139
going to resolve? Is it something AI can't resolve?

00:39:51.340 --> 00:39:52.800
I think a lot of the companies that are pushing

00:39:52.800 --> 00:39:54.980
AI solutions don't want to, you know, be responsible

00:39:54.980 --> 00:39:57.739
for that, you know, discussion that decision

00:39:57.739 --> 00:40:00.400
making. So I mean, to get back to the original

00:40:00.400 --> 00:40:04.300
question, I think AI tools will help, but I think

00:40:04.300 --> 00:40:06.880
there's still the human element of medicine that

00:40:06.880 --> 00:40:11.699
people underestimate that You know, AI can seem

00:40:11.699 --> 00:40:14.360
empathetic, but at the end of the day, you know,

00:40:14.500 --> 00:40:16.679
how far is a patient going to be willing to go

00:40:16.679 --> 00:40:19.199
back and forth with the AI before they want somebody

00:40:19.199 --> 00:40:22.500
to, you know, really discuss with them or give

00:40:22.500 --> 00:40:25.860
them, you know, a little bit of a more less prescriptive

00:40:25.860 --> 00:40:28.940
answer, I guess, for lack of a better term. Will

00:40:28.940 --> 00:40:32.320
AI replace family physicians or orthopedic surgeons

00:40:32.320 --> 00:40:36.110
first? I think there's definitely a future where

00:40:36.110 --> 00:40:39.150
robots are able to do a hip or knee replacement

00:40:39.150 --> 00:40:43.110
without the surgeon needing to touch the robot.

00:40:43.230 --> 00:40:45.010
I think there are already companies working on

00:40:45.010 --> 00:40:48.429
that. You know, once the robot still has to learn

00:40:48.429 --> 00:40:50.170
how to do the exposure, maybe someday they'll

00:40:50.170 --> 00:40:52.389
learn how to do that. But you may replace the

00:40:52.389 --> 00:40:54.730
surgeon with just a technician who doesn't go

00:40:54.730 --> 00:40:57.130
through a full training, but just kind of monitors

00:40:57.130 --> 00:41:00.780
the robot. I don't think we're there yet. I think

00:41:00.780 --> 00:41:02.800
that's going to take a long time. I think it

00:41:02.800 --> 00:41:04.880
will take time for patients to trust that. So

00:41:04.880 --> 00:41:08.340
if, I think this is a big if, AI is going to

00:41:08.340 --> 00:41:11.320
replace somebody, it's probably going to be the

00:41:11.320 --> 00:41:14.659
so -called cognitive specialties before the surgical

00:41:14.659 --> 00:41:17.199
procedural specialties. But I think we're a long

00:41:17.199 --> 00:41:19.599
way off from both of those things. And I think

00:41:19.599 --> 00:41:23.019
people also overestimate the degree to which

00:41:23.019 --> 00:41:25.619
patients want that. I think there's still a large

00:41:25.619 --> 00:41:29.059
amount of skepticism and distrust. towards AI

00:41:29.059 --> 00:41:31.659
that gets discounted in the circles that we sort

00:41:31.659 --> 00:41:34.280
of run in because there's a lot of interest and

00:41:34.280 --> 00:41:36.059
we kind of end up in this echo chamber, these

00:41:36.059 --> 00:41:39.360
small spheres of. innovators, health tech people,

00:41:39.860 --> 00:41:41.820
entrepreneurs, investors that are really bullish

00:41:41.820 --> 00:41:44.739
on AI and health care. But if you look at the

00:41:44.739 --> 00:41:47.139
studies that come out, you know, patients like

00:41:47.139 --> 00:41:49.219
AI until they figure out it's AI and then they

00:41:49.219 --> 00:41:53.039
don't like it so much. And so I think we're still

00:41:53.039 --> 00:41:56.000
underestimating the degree to which the demand

00:41:56.000 --> 00:41:59.699
on the part of patients is there. There's definitely

00:41:59.699 --> 00:42:01.820
a subset of people that are very frustrated with

00:42:01.820 --> 00:42:04.380
traditional health care and would go to an AI.

00:42:04.840 --> 00:42:06.900
you know, chatbot or whatever in a minute, because

00:42:06.900 --> 00:42:08.639
they're so fed up with the traditional system.

00:42:08.820 --> 00:42:10.679
And I think they, you know, maybe get a little

00:42:10.679 --> 00:42:14.780
bit more attention than the 60, 70, 80 % of other

00:42:14.780 --> 00:42:18.480
people that still want human interaction. Yeah,

00:42:18.480 --> 00:42:22.340
I love talking to AI Gemini, and chat jibbity

00:42:22.340 --> 00:42:25.219
and AI agents as well. They always tell me a

00:42:25.219 --> 00:42:29.380
brilliant time. Yeah. That's the other part,

00:42:29.400 --> 00:42:31.320
right? They're very there and they're they're

00:42:31.320 --> 00:42:33.679
made that way They're made to be affirming and

00:42:33.679 --> 00:42:36.599
they're made to sort of be, you know, not necessarily

00:42:36.599 --> 00:42:39.480
sycophantic Although obviously chat GPT 4o kind

00:42:39.480 --> 00:42:42.219
of tipped over in that direction But yeah, I

00:42:42.219 --> 00:42:44.000
mean the more you talk with it the more the more

00:42:44.000 --> 00:42:47.159
great you become and what's yeah And again, the

00:42:47.159 --> 00:42:48.739
models can be tuned in different ways, but it's

00:42:48.739 --> 00:42:50.920
a little bit You know disturbing that you can

00:42:50.920 --> 00:42:53.059
kind of lead the witness and if you talk to chat

00:42:53.059 --> 00:42:55.219
GPT or Gemini long enough eventually They'll

00:42:55.219 --> 00:42:56.900
start to you know, tell you what you want to

00:42:56.900 --> 00:42:58.489
hear. They'll just base basically echo back to

00:42:58.489 --> 00:43:00.849
you what you're suggesting to them. And that

00:43:00.849 --> 00:43:03.110
can be very dangerous in healthcare. It can lead

00:43:03.110 --> 00:43:05.829
to poor decisions that seem like the right decision.

00:43:06.929 --> 00:43:11.110
Do you think that's good for mental health? Chat

00:43:11.110 --> 00:43:16.710
bots and AI? Yeah. I think it can be, but I think

00:43:16.710 --> 00:43:19.610
it can just like social media. It can be, but

00:43:19.610 --> 00:43:22.550
it can very quickly become not so good for your

00:43:22.550 --> 00:43:24.809
mental health. I mean, there were stories that

00:43:24.809 --> 00:43:27.619
were coming out of the revolt against GPT -5

00:43:27.619 --> 00:43:30.480
and people were very upset that GPT -4 went away

00:43:30.480 --> 00:43:32.960
because they had bonded with it and people were

00:43:32.960 --> 00:43:35.500
so upset they were crying. I think that that's

00:43:35.500 --> 00:43:39.179
probably not the best thing. And so I think like

00:43:39.179 --> 00:43:41.559
any tool that gives you that feedback, it probably

00:43:41.559 --> 00:43:43.780
is giving you the same dopamine hit that social

00:43:43.780 --> 00:43:46.340
media gives you and maybe even worse because

00:43:46.340 --> 00:43:49.019
you can kind of tune it to give you the dopamine

00:43:49.019 --> 00:43:51.579
hits that you want. I think that's dangerous.

00:43:52.820 --> 00:43:56.650
And why is it dangerous? Well, I think it's dangerous

00:43:56.650 --> 00:43:58.429
because you kind of get sucked into that world

00:43:58.429 --> 00:44:00.150
the same way you can get sucked into social media

00:44:00.150 --> 00:44:04.130
and kind of lose track of you know, what is reality

00:44:04.130 --> 00:44:07.570
to lose track of being grounded and start to

00:44:07.570 --> 00:44:10.170
You know believe things that aren't necessarily

00:44:10.170 --> 00:44:13.489
true or get the same thing as you can go down

00:44:13.489 --> 00:44:17.530
a rabbit hole with social media of being fed

00:44:17.530 --> 00:44:19.769
things that seem like they're true but aren't.

00:44:19.949 --> 00:44:23.349
I think there's the risk with AI that it's telling

00:44:23.349 --> 00:44:25.389
you how great you are, and maybe you aren't really

00:44:25.389 --> 00:44:27.869
that great, or maybe there are things that you

00:44:27.869 --> 00:44:31.469
need to fix or be aware of, and it's sort of

00:44:31.469 --> 00:44:33.590
telling you to justify that. No, you're right,

00:44:33.670 --> 00:44:36.630
and everybody else is wrong, and maybe you aren't

00:44:36.630 --> 00:44:41.440
right. Do you and so my listeners will be used

00:44:41.440 --> 00:44:44.159
to this, but let's go a little bit deeper here.

00:44:44.719 --> 00:44:50.179
Do you think ignorance is bliss? And if so, if

00:44:50.179 --> 00:44:52.059
someone tells you you're right, even if you're

00:44:52.059 --> 00:44:54.179
not and gives you constant validation and you

00:44:54.179 --> 00:44:57.980
fall in love with a robot like her, should we

00:44:57.980 --> 00:45:01.099
deny that for you? If that will lead to happiness

00:45:01.099 --> 00:45:05.059
as happiness, the objective. or is objective

00:45:05.059 --> 00:45:07.860
reaching the truth? And if it's the latter, why

00:45:07.860 --> 00:45:12.900
is that? Why isn't happiness? Yeah, I think we

00:45:12.900 --> 00:45:16.199
would love for ignorance to be blessed because

00:45:16.199 --> 00:45:19.780
facing the truth is painful. But I think there

00:45:19.780 --> 00:45:23.539
is, you know, danger in the ignorance is bliss

00:45:23.539 --> 00:45:26.880
because how long can that continue? You know,

00:45:26.880 --> 00:45:29.599
at some point you may have to face the truth

00:45:29.599 --> 00:45:32.539
whether you want to or not. And I think that

00:45:32.539 --> 00:45:36.219
that can be very painful. I think there's very

00:45:36.219 --> 00:45:38.460
much a parallel in medicine. And I think that's

00:45:38.460 --> 00:45:42.320
why it's going to be hard to have AI replace

00:45:42.320 --> 00:45:45.940
humans in health care. Because if the AI, let's

00:45:45.940 --> 00:45:48.900
say somebody comes in. They have knee arthritis.

00:45:49.960 --> 00:45:51.719
And they get an MRI. They have a meniscus tear.

00:45:51.800 --> 00:45:53.599
And their neighbor had a knee scope. And they

00:45:53.599 --> 00:45:55.440
really want a knee scope. And I sit there and

00:45:55.440 --> 00:45:58.440
tell them, look, you're past the point of a knee

00:45:58.440 --> 00:46:02.500
scope. you know, the really it's either knee

00:46:02.500 --> 00:46:05.340
replacement or, you know, not awkward treatment,

00:46:05.380 --> 00:46:06.940
but that patient's adamant that they want a knee

00:46:06.940 --> 00:46:09.639
scope. And I know that that is, you know, low

00:46:09.639 --> 00:46:14.159
value treatment. You know, at what point does

00:46:14.159 --> 00:46:17.139
ignorance, you know, it's not my job to hide

00:46:17.139 --> 00:46:18.980
the truth from them and just say, you know what,

00:46:19.239 --> 00:46:21.590
this person wants that knee scope. I know it's

00:46:21.590 --> 00:46:23.530
not the best option for them. I know they're

00:46:23.530 --> 00:46:25.530
probably going to do worse with that. But ignorance

00:46:25.530 --> 00:46:27.730
is bliss for that patient. If they don't know

00:46:27.730 --> 00:46:30.889
that going into it, no harm, no foul. But eventually,

00:46:30.909 --> 00:46:33.650
they're going to find out afterwards that ignorance

00:46:33.650 --> 00:46:36.949
is not bliss. So yes, it would be a lot easier

00:46:36.949 --> 00:46:39.750
to just go along with it and say, have that surgery.

00:46:39.829 --> 00:46:41.889
Even if I know that surgery is unlikely to help

00:46:41.889 --> 00:46:44.369
you, that's the path of least resistance rather

00:46:44.369 --> 00:46:48.070
than the truth, which is more painful, that less

00:46:48.070 --> 00:46:50.889
invasive surgery, that's not a a painful long

00:46:50.889 --> 00:46:54.050
recovery knee replacement is not gonna help you.

00:46:54.289 --> 00:46:56.949
So I think, you know, ignorance is bliss until

00:46:56.949 --> 00:46:59.590
it isn't. And sometimes you have to face those

00:46:59.590 --> 00:47:02.429
hard truths. And that's, you know, part of medicine.

00:47:02.449 --> 00:47:06.010
And I think it's part of life. Do you think this

00:47:06.010 --> 00:47:10.210
is something founders and non -founders who don't

00:47:10.210 --> 00:47:11.929
have a healthcare background, building in medicine

00:47:11.929 --> 00:47:16.650
get wrong, that they just want to maximize press

00:47:16.650 --> 00:47:19.309
gainy scores or patient satisfaction scores and

00:47:19.309 --> 00:47:22.469
surveys? And they know the way to maximize is

00:47:22.469 --> 00:47:24.690
give the patient what they request, what they

00:47:24.690 --> 00:47:29.269
want, not what they need. dangerous. I think

00:47:29.269 --> 00:47:31.530
there, you know, I get, I don't want to say battles,

00:47:31.690 --> 00:47:34.090
but disagreements sometimes on social media about

00:47:34.090 --> 00:47:37.130
this, of this idea of consumerization in healthcare,

00:47:37.389 --> 00:47:39.889
right? If you're treating the patient as a customer,

00:47:39.889 --> 00:47:43.670
and you take the idea in business that the customer

00:47:43.670 --> 00:47:46.170
is always right, then, you know, the patient

00:47:46.170 --> 00:47:48.670
is going to come in and dictate care. And I don't

00:47:48.670 --> 00:47:50.809
think it should be a paternalistic model. I think

00:47:50.809 --> 00:47:54.590
shared decision making is the right model. It

00:47:54.590 --> 00:47:56.789
shouldn't be me as a doctor telling the patient,

00:47:56.949 --> 00:48:00.059
you know, what the treatment's going to be. But

00:48:00.059 --> 00:48:01.940
I think the flip side of that is a patient dictating

00:48:01.940 --> 00:48:03.659
treatment. Look, if we want a healthcare system,

00:48:03.900 --> 00:48:06.179
if we say we want value -based care, or we say

00:48:06.179 --> 00:48:08.840
we want evidence -based care, or we say we want

00:48:08.840 --> 00:48:11.780
high -value care, you can't slam doctors for

00:48:11.780 --> 00:48:14.079
offering low -value treatments because they get

00:48:14.079 --> 00:48:16.760
paid for it. At the same time, slam doctors for

00:48:16.760 --> 00:48:18.659
gatekeeping care or being paternalistic. You

00:48:18.659 --> 00:48:21.659
have to find that middle ground between the two

00:48:21.659 --> 00:48:23.320
of those things. And I think that is something

00:48:23.320 --> 00:48:25.949
that gets. overlooked. And the most difficult

00:48:25.949 --> 00:48:28.210
conversations I had throughout my career were

00:48:28.210 --> 00:48:30.829
the ones where a person, you know, was really

00:48:30.829 --> 00:48:32.849
adamant that they wanted surgery, which I get,

00:48:32.849 --> 00:48:35.130
you know, paid more to do, right? I mean, I,

00:48:35.269 --> 00:48:37.590
you know, if somebody says I want surgery, and

00:48:37.590 --> 00:48:39.269
I'm just the fee for service, you know, surgeon

00:48:39.269 --> 00:48:41.010
wants to get paid, sure, even if I don't think

00:48:41.010 --> 00:48:43.030
that surgery is indicated, okay, it's very easy,

00:48:43.130 --> 00:48:45.030
you know, sure, I'll sign up for surgery if you

00:48:45.030 --> 00:48:47.340
want surgery. it's not always the right thing

00:48:47.340 --> 00:48:49.300
to do. And those are the difficult conversations

00:48:49.300 --> 00:48:51.860
to, it's incumbent on me to explain the rationale

00:48:51.860 --> 00:48:56.980
of why that is. But at the same time, I, in my

00:48:56.980 --> 00:49:00.619
judgment, am trying to prevent a bad outcome

00:49:00.619 --> 00:49:04.639
and do what in my experience and my judgment,

00:49:05.219 --> 00:49:08.260
or at least explain to the patient what in my

00:49:08.260 --> 00:49:10.800
best judgment is the right course of action.

00:49:10.820 --> 00:49:13.650
And then it becomes, you know, Well, it doesn't

00:49:13.650 --> 00:49:15.389
matter what you want, doctor. If the patient

00:49:15.389 --> 00:49:16.949
wants the surgery, the patient should have the

00:49:16.949 --> 00:49:18.550
surgery. How do we reconcile that? And I think

00:49:18.550 --> 00:49:21.650
that gets overlooked a lot of the time of, well,

00:49:21.670 --> 00:49:23.010
it's just doctor's gatekeeping. You don't want

00:49:23.010 --> 00:49:24.610
me to have this. You don't want me to have that.

00:49:25.429 --> 00:49:28.829
But there is sometimes a reason behind that.

00:49:29.400 --> 00:49:32.219
again, it's incumbent on me to explain that rationale

00:49:32.219 --> 00:49:35.039
and to, you know, engender enough trust in the

00:49:35.039 --> 00:49:37.079
patient that they at least take what I have to

00:49:37.079 --> 00:49:39.579
say to heart, they may not follow it. And that's,

00:49:39.579 --> 00:49:42.139
you know, it's not up to me to be prescriptive

00:49:42.139 --> 00:49:45.320
to them, they should have the autonomy and the

00:49:45.320 --> 00:49:49.159
the agency to make those decisions. But I think,

00:49:49.159 --> 00:49:51.260
you know, at the end of the day, the the customer

00:49:51.260 --> 00:49:54.199
is always right is not the best way to practice

00:49:54.199 --> 00:49:58.559
healthcare. If there's a system where you know,

00:49:58.980 --> 00:50:02.260
we're operating healthcare as a buffet or a McDonald's

00:50:02.260 --> 00:50:05.719
drive -thru and patients get to pick what they

00:50:05.719 --> 00:50:07.940
want. Say they get to pick they want surgery

00:50:07.940 --> 00:50:10.079
and if you're operating in that system you have

00:50:10.079 --> 00:50:13.559
to provide it even though you know it may actually

00:50:13.559 --> 00:50:16.960
lead to net harm for this patient and for this

00:50:16.960 --> 00:50:22.210
situation. If that system exists Should we also

00:50:22.210 --> 00:50:25.610
build a parallel liability legal system which

00:50:25.610 --> 00:50:30.329
allows the patient to assume full liability and

00:50:30.329 --> 00:50:35.630
they can sign off their right to sue? Because

00:50:35.630 --> 00:50:37.550
currently the current system, they can't do that.

00:50:37.789 --> 00:50:41.329
Even if you do what the patient wants, I guess

00:50:41.329 --> 00:50:43.710
you're better judgment. If there's a negative

00:50:43.710 --> 00:50:46.460
outcome, the patient can still sue you. and no

00:50:46.460 --> 00:50:49.159
amount of notes that I told them. So that's not

00:50:49.159 --> 00:50:50.940
going to protect you because you still performed

00:50:50.940 --> 00:50:53.900
the surgery. So how are you going to look at

00:50:53.900 --> 00:50:57.780
the liability framework shifting? And the one

00:50:57.780 --> 00:51:00.679
analogy is if there's an AI pilot flying the

00:51:00.679 --> 00:51:03.099
plane for a cheaper fare, should patients be

00:51:03.099 --> 00:51:05.239
allowed to sign off liability? The answer there,

00:51:05.440 --> 00:51:08.139
I think, is clearly no because the risk is too

00:51:08.139 --> 00:51:11.099
high and there's a big information asymmetry.

00:51:11.599 --> 00:51:13.940
Patients have no idea how to fly a plane unless

00:51:13.940 --> 00:51:17.349
you're a pilot. Just so your patients have no

00:51:17.349 --> 00:51:19.610
idea how to do a joint replacement, unless they're

00:51:19.610 --> 00:51:23.050
an orthopedic surgeon. So I think, like, how

00:51:23.050 --> 00:51:24.949
do you think about liability in this framework?

00:51:27.750 --> 00:51:30.510
Yeah, I mean, I think even in that situation,

00:51:30.630 --> 00:51:34.050
you could probably still argue that the patient

00:51:34.050 --> 00:51:36.050
can inform themselves, and many patients do,

00:51:36.090 --> 00:51:38.289
are very informed. They have more tools now than

00:51:38.289 --> 00:51:41.489
they've ever had to inform themselves. I'd like

00:51:41.489 --> 00:51:46.570
to think that the Whatever 14 years I spent getting

00:51:46.570 --> 00:51:50.050
through training and then the 17 years I spent

00:51:50.050 --> 00:51:53.389
in my career taught me enough experience that

00:51:53.389 --> 00:51:55.710
even all the reading in the world, all the educating

00:51:55.710 --> 00:51:59.369
yourself in the world isn't a substitute for

00:51:59.369 --> 00:52:01.969
having experienced it multiple patients over

00:52:01.969 --> 00:52:08.659
many years. So can a patient ever fully understand

00:52:08.659 --> 00:52:10.639
the risks. I think a lot of them would argue

00:52:10.639 --> 00:52:13.860
yes. And I can see a lot of them rolling their

00:52:13.860 --> 00:52:15.780
eyes at me right now and saying, you know, doctor,

00:52:15.940 --> 00:52:17.900
it's my decision. I can educate myself. You know

00:52:17.900 --> 00:52:20.139
what you're talking about? I don't know. I mean,

00:52:20.179 --> 00:52:22.679
I think if you looked at other, you know, pilots

00:52:22.679 --> 00:52:26.920
flying a plane, you know, any other type of profession

00:52:26.920 --> 00:52:28.760
where it's, you know, you go through a training

00:52:28.760 --> 00:52:32.260
process that's rigorous. I don't think that I

00:52:32.260 --> 00:52:35.739
would never walk onto a plane after researching

00:52:35.739 --> 00:52:37.280
how to fly a plane and think that I could fly

00:52:37.280 --> 00:52:40.840
a plane. I would never go to a fancy restaurant.

00:52:40.960 --> 00:52:43.920
I think I could go in the kitchen and make meals

00:52:43.920 --> 00:52:46.760
for everybody. Not to trivialize it, but I think

00:52:46.760 --> 00:52:51.519
that can you ever really make a fully informed

00:52:51.519 --> 00:52:54.519
enough decision to take on that liability? Is

00:52:54.519 --> 00:52:57.440
that the right thing to do? And I don't think

00:52:57.440 --> 00:53:03.480
it's necessarily the right thing to do. What

00:53:03.480 --> 00:53:06.639
is a common misconception about ortho? You know,

00:53:06.639 --> 00:53:09.500
there's a lot of ortho jokes, right? Like what

00:53:09.500 --> 00:53:12.679
is a stethoscope? And I don't hear the bone and

00:53:12.679 --> 00:53:16.719
things like that. But what's a more serious common

00:53:16.719 --> 00:53:19.260
misconception? And what advice do you have for

00:53:19.260 --> 00:53:22.119
medical students who are thinking about orthopedic

00:53:22.119 --> 00:53:25.760
surgery as a residency? Yeah, I think there's

00:53:25.760 --> 00:53:28.079
a couple misconceptions that I'll go, you know

00:53:28.079 --> 00:53:32.119
more high high level and low level so I think

00:53:32.119 --> 00:53:34.940
the high level misconception You know is that

00:53:34.940 --> 00:53:38.300
sort of Neanderthal orthopedic surgeon? I'm not

00:53:38.300 --> 00:53:40.599
sure I could get an orthopedic surgery his residency

00:53:40.599 --> 00:53:43.139
spot in this day and age because they're so competitive

00:53:43.139 --> 00:53:46.849
and Even back in my day, you kind of had to be

00:53:46.849 --> 00:53:48.869
at the top of your class and do well on the standardized

00:53:48.869 --> 00:53:52.510
testing to get a spot. Now, I think the average

00:53:52.510 --> 00:53:56.230
number of publications for an orthopedic resident

00:53:56.230 --> 00:53:58.510
or somebody, a medical student applying to orthopedics

00:53:58.510 --> 00:54:00.769
is like 10 publications or something ridiculous

00:54:00.769 --> 00:54:04.789
like that. doing research wasn't even on my radar

00:54:04.789 --> 00:54:06.610
screen in medical school. Now you can't get a

00:54:06.610 --> 00:54:08.469
spot unless you've done a lot of research. I

00:54:08.469 --> 00:54:10.389
think there's good things and bad things about

00:54:10.389 --> 00:54:13.010
that. I think it sort of leads to maybe low quality

00:54:13.010 --> 00:54:15.590
research and there's pressure to publish papers.

00:54:15.989 --> 00:54:19.610
But I guess the misconception would be that orthopedic

00:54:19.610 --> 00:54:22.449
surgeons are just kind of Neanderthals that carry

00:54:22.449 --> 00:54:25.869
hammers around. The lower level misconception,

00:54:26.170 --> 00:54:32.460
we get or the misconception of the orthopedics

00:54:32.460 --> 00:54:35.079
is just all about the money. It's all about how

00:54:35.079 --> 00:54:37.920
many procedures can I do? It's all about the

00:54:37.920 --> 00:54:40.360
financial part of it. We are well paid. We are

00:54:40.360 --> 00:54:42.739
typically at the top of the reimbursement list

00:54:42.739 --> 00:54:48.869
here in the US. I would argue it's in part. because

00:54:48.869 --> 00:54:52.070
we are entrepreneurial. We tend to be more fiercely

00:54:52.070 --> 00:54:55.570
independent than some other specialties. We do

00:54:55.570 --> 00:54:57.670
have the ability to take advantage of ancillary

00:54:57.670 --> 00:55:00.789
services like PT and MRI and owning ASCs that

00:55:00.789 --> 00:55:03.610
sort of are complementary to what we do in our

00:55:03.610 --> 00:55:06.429
day to day. I think that we have gotten more

00:55:06.429 --> 00:55:10.530
efficient and changed with the times. The average

00:55:10.530 --> 00:55:13.250
Medicare reimbursement for a total joint now

00:55:13.250 --> 00:55:17.050
is... I think by 2026 is going to be less than

00:55:17.050 --> 00:55:20.090
$1 ,200 to the surgeon for a hip or knee replacement

00:55:20.090 --> 00:55:23.190
from Medicare. And that's when you adjust for

00:55:23.190 --> 00:55:26.670
inflation down over 80 % compared to it was 20

00:55:26.670 --> 00:55:28.650
years ago. And you say, oh, well, you've just

00:55:28.650 --> 00:55:30.409
done more unnecessary surgeries. Well, at the

00:55:30.409 --> 00:55:33.210
same time, we have this. population that's aging,

00:55:33.429 --> 00:55:35.530
we have this demand for joint replacements that's

00:55:35.530 --> 00:55:37.869
going up. As a baby boomers age, we also have

00:55:37.869 --> 00:55:39.670
the second population of younger people that

00:55:39.670 --> 00:55:42.570
are getting arthritis at an earlier age. So there

00:55:42.570 --> 00:55:45.170
really is no need to do unnecessary joint replacements

00:55:45.170 --> 00:55:47.429
at this point. We've just become extremely efficient

00:55:47.429 --> 00:55:50.769
at it. Patients are getting more complex, but

00:55:50.769 --> 00:55:53.309
our outcomes are the same, if not better than

00:55:53.309 --> 00:55:56.570
they were when patients were healthier. So, you

00:55:56.570 --> 00:55:59.539
know. I think people underestimate you say oh

00:55:59.539 --> 00:56:01.599
you just you just do more do more surgeries well

00:56:01.599 --> 00:56:03.239
the surgeries have to be done you don't just

00:56:03.239 --> 00:56:05.179
you know wave your hand it's still you know work

00:56:05.179 --> 00:56:08.820
to get it done um you know so I think that we

00:56:08.820 --> 00:56:12.280
get ding sometimes for you know sort of being

00:56:12.280 --> 00:56:14.559
just you know money focused and doing unnecessary

00:56:14.559 --> 00:56:16.900
surgeries you know that happens for sure I mean

00:56:16.900 --> 00:56:19.159
I'm not here to say that doesn't happen in some

00:56:19.159 --> 00:56:22.219
cases but I don't think it's as as frequent as

00:56:22.219 --> 00:56:29.269
people make it out to be. Last question, what

00:56:29.269 --> 00:56:32.730
advice do you have for 35 year old Ben if you

00:56:32.730 --> 00:56:36.389
can go back in time and talk to him? So let's

00:56:36.389 --> 00:56:39.010
see 35 year old Ben. So, you know, 13 years ago,

00:56:39.110 --> 00:56:43.429
where was I 13 years ago? I was still early on

00:56:43.429 --> 00:56:47.849
in my career. I would say, you know, just give

00:56:47.849 --> 00:56:50.510
yourself more grace. You know, don't be so hard

00:56:50.510 --> 00:56:53.809
on yourself. Don't be. I think perfection should

00:56:53.809 --> 00:56:57.739
always be the goal. I think back then, I didn't

00:56:57.739 --> 00:57:01.079
understand that perfection is a fool's errand

00:57:01.079 --> 00:57:04.820
in health care and as a surgeon to give yourself

00:57:04.820 --> 00:57:08.119
a little bit of grace when you don't reach perfection.

00:57:08.880 --> 00:57:10.699
And, you know, it's always going to eat at you,

00:57:10.719 --> 00:57:13.440
but you can't let it consume you. You have to

00:57:13.440 --> 00:57:15.219
learn from it. You have to learn from your mistakes.

00:57:15.260 --> 00:57:17.599
You have to get better. But you also have to,

00:57:17.599 --> 00:57:20.679
you know, not overlook your your wins and focus

00:57:20.679 --> 00:57:23.780
too much on on the losses. I think there's a

00:57:23.780 --> 00:57:26.639
tendency. particularly in high achieving people

00:57:26.639 --> 00:57:28.900
to over index on the losses and not give yourself

00:57:28.900 --> 00:57:32.760
enough credit for the wins. I'll ask one more

00:57:32.760 --> 00:57:36.179
question. So I'm 39, entering 40 fairly soon

00:57:36.179 --> 00:57:41.659
in January. My 30s have been more or less a blur.

00:57:42.639 --> 00:57:47.559
It feels like I was 29 yesterday, mentally, physically

00:57:47.559 --> 00:57:53.960
less so. What advice do you have for someone?

00:57:55.000 --> 00:57:57.099
And you know, I'm doing four or five different

00:57:57.099 --> 00:57:59.619
things with my career, partly because I don't

00:57:59.619 --> 00:58:03.260
know what to do still. And partly because some

00:58:03.260 --> 00:58:06.280
things bring in money and some things I do for

00:58:06.280 --> 00:58:09.900
enjoyment. What advice do you have for someone

00:58:09.900 --> 00:58:14.699
who's just entering their 40s? I think take time

00:58:14.699 --> 00:58:19.780
to... Slow down and enjoy the journey Because

00:58:19.780 --> 00:58:22.920
you know when you're really young you feel physically,

00:58:22.920 --> 00:58:26.679
you know invulnerable and Then you're also just

00:58:26.679 --> 00:58:30.559
sort of you know Learning your way Through things,

00:58:30.840 --> 00:58:33.099
you know when you're 30s you still feel physically,

00:58:33.099 --> 00:58:35.460
you know, pretty good. You're starting to establish

00:58:35.460 --> 00:58:38.699
yourself You know, but things are still pretty

00:58:38.699 --> 00:58:40.340
fresh and you're not necessarily thinking about

00:58:40.340 --> 00:58:42.360
the long term at that point I think as you get

00:58:42.360 --> 00:58:45.500
into your you know 40s particularly towards later

00:58:45.500 --> 00:58:48.480
on in your 40s, I think you start to think more

00:58:48.480 --> 00:58:53.300
about work -life balance and not go, go, go all

00:58:53.300 --> 00:58:55.679
the time, but appreciate the journey, appreciate

00:58:55.679 --> 00:58:59.320
the... the people around you, your family, you

00:58:59.320 --> 00:59:02.840
know, appreciate the small moments that you can't

00:59:02.840 --> 00:59:05.420
go, go, go all the time because, you know, you

00:59:05.420 --> 00:59:08.519
start to realize that, you know, you're not going

00:59:08.519 --> 00:59:10.260
to be here forever. And then you don't want to

00:59:10.260 --> 00:59:13.320
look back on it and, you know, regret not spending

00:59:13.320 --> 00:59:15.619
more time doing these things. I mean, I'm sure

00:59:15.619 --> 00:59:17.579
you do it for your family the same way that I

00:59:17.579 --> 00:59:20.500
do it for my family. But at the same time, they

00:59:20.500 --> 00:59:22.860
want you there. They appreciate the work that

00:59:22.860 --> 00:59:26.900
you do, but they also want you present. And so

00:59:26.900 --> 00:59:29.199
it's about finding that right balance and then

00:59:29.199 --> 00:59:34.739
realizing that you only have so much time. Awesome.

00:59:35.019 --> 00:59:37.780
Thanks so much for joining us today, Ben. Yeah,

00:59:37.900 --> 00:59:39.280
no problem. Yeah, appreciate it.